The primary function of the Asset Protection Agent (APA) is to meet asset protection objectives, prevent inventory shrinkage and deter criminal activity. This includes providing coaching/ training to associates and store leadership on identifying and deterring external theft through implementing Lowe’s shrink programs. The APA will coordinate efforts with the Senior APOSM, DAPOSM and MORCM to identify key merchandise and stores that are being externally impacted. Based on external and Organized Crime activity the APA will leverage data/ resources to create a plan addressing exposures with training and external focuses to reduce activity.
The APA is responsible for investigating and resolving issues related to criminal activity in accordance with Local, State, and Federal laws or company policy. Primarily focused on asset protection, operations, and safety policies/ procedures, the APA will monitor merchandise, customer, and associate activity as needed, reporting infractions to Store and AP Leadership. The APA will also support investigations of all company policies/ procedures when required. An individual in this position may on occasion need to effectively respond to potentially violent and/or physical altercations and will therefore need the ability to make quick, effective decisions and maintain an appropriate level of composure.
Lastly, the Asset Protection Agent is responsible for completing all other duties as assigned.