Customer Service Representative
The Customer Service Representative is responsible for establishing and maintaining good customer relations and accurately completing service paperwork.
Responsibilities include but aren’t limited too:

Explaining services and pricing in order to achieve high customer satisfaction, which can lead to increased revenues
Gathering technical information from the Shop Manager or Service Technicians in response to customer questions
Presenting all promotional materials to customers
Maintaining marketing programs, including reminder cards and notices, as directed by the Shop Manager

Requirements:

Commitment to excellence at all levels of service
Automotive and retail experience helpful
Cheerful and friendly communication skills
Enthusiastic attitude and strong work ethic
Basic computer and office management skills
Clean and neat appearance
Clear and effective telephone skills
Valid state driver’s license (preferred)

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